Recently, a major bundle of fiber optic lines were damaged on campus. These lines serve as the primary connection for most campus-based communications including access to the internet and on campus servers. So far things have been working okay on campus, however, we have been warned that the lines could actually fail at any time.
Beginning Saturday, December 17th crews will begin repair of these lines. It is expected to take up to 5 days for these repairs. Although access to the campus network is unlikely to be affected when coming into the systems from off-campus, access is very likely to be impacted for those of us on-campus. This means we (the TExAS Helpdesk) may have issues accessing TExAS, email, and other systems. Please be advised that this may impact our ability to assist you with issues.
In addition, the campus will be closing for the holiday break beginning on Friday, December 23rd. We will be back in the office on Monday, January 2nd. There will not be any TExAS Help Desk staff here during this time.
We will keep you posted in the event anything changes with this issue.